Our Techs Revamped a Shower in Durham With a Thorough Tile Cleaning Service

April 09, 2025

Shower surfaces are constantly exposed to the effects of moisture buildup, which is why it's so common to find mold on the seams and between the tiles. A homeowner in Durham did his best to protect his shower against these issues, but he was never satisfied with the result. He grew more stressed as the stains became more prominent on his shower's white surface, on top of the mold spreading between the tiles.  


After weeks of getting subpar results with store-bought cleaners, the homeowner decided that he needed the expertise of a hard surface professional, so he started looking for companies in the area. Sir Grout Durham was at the top of his online search results, and he was immediately drawn to our website's content. It only took him a few minutes to find lots of information about our tile cleaning service in Durham, so the homeowner had no qualms about contacting our specialists at the end of his research.

A few days after his phone call with one of our friendly agents, he welcomed our crew into his house for an in-home evaluation. We inspected every part of the shower stall to ensure nothing was overlooked. The ceramic tile surface was marred with soap scum, and its exposure to hard water resulted in a large brown puddle that spread across most of the floor. Beyond that, mold was embedded in the walls' horizontal seams and parts of the grout.

As we explained, this is common when grout surfaces are left unsealed for too long, because they're bound to absorb external elements into the pores over time. That's why regular cleaners were so ineffective at countering the accumulation of dirt. We offered to use our professional equipment on the tiles and even tested our pH-neutral product in parts of the surface to show its cleaning power. After getting a detailed rundown of the process, the homeowner agreed with the plan, thanking our team for timely assistance.

On the scheduled date, our specialists returned to the house to complete the restoration and prepared the shower area as soon as we arrived. First, we used our surface-safe cleaner to simplify the removal of all the embedded dirt, along with a 275-degree vapor steamer to eliminate all traces of mold, including the thick layers of residue on the seams. 

Then, our techs used acrylic-based ColorSeal to protect the grout on the floor and walls. Our sealant withstands hours of activity without letting external elements into the porous surface. It protects the grout against water, mold, mildew, and soap residue, so all the grout lines keep the same color, and homeowners don't have to spend hours removing black spots from the surface.

After completing the process, our experts called the client back into the room so he could see the result. The entire shower had a pristine white color from the ceiling to the floor, making it look as good as new. The homeowner was in awe and immediately promised to reach out if similar issues affected other parts of the house. 

However, he was still worried about unknowingly exposing the shower to harsh treatment, so when our crew offered additional cleaning tips, the client was eager to hear our recommendations. We started by introducing pH-neutral products like Sir Grout's Natural Hard Surface Cleaner to ensure maximum effectiveness and lasting results. While most of the products on the market cause adverse side effects over time, our cleaner has no acidic imbalances in its formula, so it's safer overall. It removes embedded dirt in harder-to-reach areas without corroding the surface in the process, and it acts quickly to save you time while you do your chores. You can also use it anywhere in your house without worrying about toxic fumes reaching your loved ones.

Other recommendations included using non-abrasive tools to wipe out any stickiness and opening the windows and doors to let in more fresh air. These steps are essential to counter hygiene issues like mold, mildew, and unpleasant odors around shower seams.

Are you planning to revamp your shower? Don't settle for less than flawless results! You can count on Sir Grout Durham, because our team has the tools and the expertise to deliver a thorough restoration. You can always call (919) 213-9010 for more information or schedule a free quote online to request an appointment. Also, remember to subscribe to our newsletter so you don't miss our latest promotions and updates.